Privacy Policy for Natural Wellness UK

At Natural Wellness UK, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with our services. We adhere to the highest standards of data protection, including the General Data Protection Regulation (GDPR) and other relevant UK data protection laws.

By using our website and services, you consent to the data practices described in this policy. We encourage you to read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it.

What Data We Collect

We collect various types of information to provide and improve our services to you. This data helps us understand your needs, process your orders, and personalize your experience with Natural Wellness UK. The categories of data we collect include:

• Personal Identification Information: This includes your name, email address, postal address, phone number, and other similar contact data when you create an account, place an order, or subscribe to our newsletter.
• Transactional Data: Details about payments to and from you and other details of products and services you have purchased from us. Note that we do not store full credit card details; these are processed securely by our third-party payment providers.
• Technical Data: This includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services, such as pages viewed, time spent on pages, navigation paths, and interactions with website elements.
• Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

We collect this data through various methods, including direct interactions (when you provide it to us), automated technologies (like cookies), and third-party sources (such as analytics providers).

How We Use Your Data

Your personal data is used for several purposes to ensure we deliver the best possible service and experience. Our primary uses include:

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: Where we need to perform the contract we are about to enter into or have entered into with you. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. Where we need to comply with a legal or regulatory obligation.

Your Rights Regarding Your Data

Under data protection laws, you have several important rights regarding your personal data. Natural Wellness UK is committed to upholding these rights and providing you with the means to exercise them:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within one month. We may require specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Cookies Policy

Our website uses cookies to enhance your browsing experience and provide personalized services. Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.

We use different types of cookies for various purposes:

• Strictly Necessary Cookies: These are essential for the operation of our website, enabling core functionalities like security, network management, and accessibility.
• Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works.
• Functionality Cookies: These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences.
• Targeting Cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

You have the option to manage your cookie preferences through your browser settings. Most web browsers allow some control of most cookies through the browser settings. However, disabling certain cookies may affect the functionality and experience of our website. For more detailed information, please visit our dedicated Cookie Policy page.

Data Security and Retention

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Changes to This Privacy Policy

Natural Wellness UK may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact for Privacy Concerns

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise any of your rights, please do not hesitate to contact us. Our dedicated team is here to assist you.